Which of the following is NOT one of the steps in the problem-solving process?

The problem-solving process typically consists of several structured steps designed to methodically address issues. In this context, making a decision is an essential part of the process, often included in various models of problem-solving. The correct steps generally involve identifying a problem, gathering information, implementing a plan, and then evaluating the results of that plan.

Making a decision usually occurs after gathering relevant information and before implementing the plan, serving as a precursor to taking action. Each of the other steps—gathering data, implementing a plan, and evaluating the plan—reflects a systematic approach used in both healthcare and other fields to ensure effective problem resolution. Thus, understanding the entirety of the problem-solving process highlights that making a decision directly relates to the steps leading to the successful implementation and subsequent evaluation of a given plan.